Retailers and generators

Online services

for retailers and generators

Retailer and generator portal

If you're a retailer or generator use this portal for specific transactions and updates related to your customers. This includes services such changes to customer details, metering requests or creating service orders for us to complete.

Above standard supply disconnections

You want a permanent or temporary disconnection above a standard supply.

Distribution isolation (LV/HV)

You are doing work that requires part of the Western Power electricity distribution network (0 – 33,000 volts) to be isolated.

Temporary transmission network isolation

You are doing work that requires part of the Western Power electricity transmission network (33,000-330,000 volts) to be isolated

Technical training and authorisation

We offer a range of technical training through our registered training organisation, Power Training Services WA, located in Jandakot, WA.

Licensing & training

Professionals can find information relating to licensing & training offered by Western Power training services.

Transmission loads and large generators

For all transmission loads and generator connections in excess of 1MVA.

Working near transmission and communication assets

We can provide specific network data that may be useful for your job risk assessment/safe work method statement.

Inverter system greater than 150kVA to 999kVA

You want to connect an embedded generation system (such as solar panels) greater than 150kVA to 999kVA.

Generator performance standards

You want to find out about the standards for new transmission connected generating systems.

Online services

for retailers and generators

Retailer and generator portal

Above standard supply disconnections

Distribution isolation (LV/HV)

Temporary transmission network isolation

Technical training and authorisation

Licensing & training

Transmission loads and large generators

Working near transmission and communication assets

Inverter system greater than 150kVA to 999kVA

Generator performance standards

Manuals, guides and standards

for retailers and generators