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After submitting my service request what happens next?

Service requests that require an appointment, a scheduler will be in contact within 1-2 working days of receiving your request.

Temporary overhead supply and meter installations/quotes should be completed:

  • Within 5-6 business days in the Perth metro and major regional towns
  • Within 10-11 business days in country and rural areas, or
  • 7 business days to provide you with a quote