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Request to operate

Location details

If the site address is not displayed or appears incorrect, please call our customer service team on 13 10 87.
If the NMI shown isn’t correct, please call our customer service team on 13 10 87.
Is this connection point HV?
High Voltage (HV) submission

An HV submission may be required to meet the Technical Rules. This process is separate from this application, but may affect assessment and approval time frames. More information: HV submission guidelines. 

Technical Compliance Report (TCR)

A Technical Compliance Report (TCR) is only required where the total aggregate inverter capacity at the network connection point exceeds 200 kVA. For systems with an aggregate capacity of 200 kVA or below, a TCR is not required as part of this process. Where required, the TCR is a separate process from this application and must be submitted to the Technical Rules team. More information is available in the Technical Compliance Report guidelines.

What is your TCR status?
warning

A final NER‑certified Technical Compliance Report must be submitted before you can lodge a Request to Operate.

Electricity retailer notification

When a customer proposes to add or modify distributed energy resources (DER), they must first contact their electricity retailer to discuss the change. Based on this request, the electricity retailer is responsible for submitting the required notification to Western Power to update the site’s network access arrangements. This notification is completed by the electricity retailer (not the applicant) and is required before Approval to Operate can be issued.

Has the electricity retailer submitted the required network access notification to Western Power following the customer’s request to add or modify DER?
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The customer must contact their electricity retailer to initiate this step. Approval to Operate cannot be requested until the electricity retailer has submitted the required network access notification to Western Power.

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Applicant details

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Responsible party (User) for the connection point

Responsible Party details are kept for authorisation purposes only. All communication will be directed to the applicant.