Ariba account administration and support
Contact us. Please include username and Ariba Network ID (ANID) used to log in, and a screenshot of the error message received. Don’t share passwords.
To search for your username or reset your password, go to supplier.ariba.com and follow the prompts.
Only your account administrator can do this. See the add a new user video, or use Contact Administrator from your Ariba dashboard.
If they’re still with your company, they can reassign the role or update their details to a new person (instructions here). If they’ve left, follow the recovery instructions.
To raise a ticket with Ariba, see Raising an Ariba service call. Western Power can also help with invoice payment queries and Ariba account administration.