Skip to content

We’re performing scheduled maintenance from 7am to 1pm. Outage details aren’t live and SMS updates aren’t being sent. For outage information, please call 13 13 51.

It's important to know where your meter box is in case of emergency.

Your meter box houses a number of electrical components including the meter, main switch, fuses and circuit breakers, which control the flow of electricity into your home.

For your safety

Ask a licensed electrician
1

To inspect your meter box if it shows any signs of burn marks, worn wires or a strange smell

Switch the power off
2

At the main switch if you are doing any household maintenance or renovations

Label all switches
3

Circuit breakers and fuses in the meter box for easy identification

Keep trees and shrubs away from your meter box
4

Should you need to access your RCD, and/or meter readers requiring access to read your meter

Install circuit breakers or a safety switch
5

Safety switches are mandatory in all new homes, they can save lives and prevent injury from electric shock

Check your safety switch
6

Check your safety switch in accordance with the manufacturer's instructions

Have a licensed electrician check blown switches
7

If a fuse, safety switch or appliance blows repeatedly have a licensed electrician check it

Always use a licensed electrician
8

Have fuses replaced by a licensed electrician

Protect your meter box
9

Make sure that the meter box is protected from exposure to the elements and has a meter box lid