Any hazardous faults, like a fallen pole, displaced access cover or otherwise damaged light should be reported to us via 13 13 51.
We are also gradually replacing existing light bulbs with more energy efficient, and targeted LED luminaires, which may appear brighter. If your streetlight is too bright or there is an issue with light spill into your property, please call us on 13 10 87 to discuss options
As we install and maintain streetlights on behalf of most local governments – If your request to us will require changing the number, position or light output of streetlights you will likely need your LGAs permission to submit the request. Please check the details on our products and services page.
Main Roads WA installs and maintains freeway and main arterial road lighting. Main Roads WA can be contacted at mainroads.wa.gov.au or on 13 81 38.
Streetlight faults are normally fixed within 5 working days in the metropolitan area and major regional centres (eg Kalgoorlie, Geraldton or Albany) and 9 working days in rural areas.
In most cases, we fix the fault on the day of inspection.
In areas where the power supply is underground, we've seen an increased number of cable faults. These faults are more complex to assess, locate and repair.
Basic cable faults can take up to 12 weeks to repair.
If cabling is non-compliant with standards, a full upgrade of the underground cable system is needed. Full upgrades can take months from design and engineering to planning and scheduling of cable laying.
Our interactive map includes all streetlights that Western Power owns or manages on behalf of local councils.
If the streetlight you wish to report is not visible on our map, it may be the responsibility of Main Roads WA or the local council where the streetlight resides.