Power Training Services (PTS)
Western Power collects personal information through its training pages (including course information, enrolment, workshop participation and training-related enquiries) to deliver training services, manage enrolments and support workforce capability development.
What we collect
We may collect:
- Your name and contact details (such as email address and telephone number)
- Information about your employment (such as role, location, business unit or employer)
- Training enrolment details, course selections and attendance records
- Information required to create or manage access to training platforms or systems
- Details about your enquiry, registration or request for support
- Records of participation, feedback or interactions with training services
- Any additional information you choose to provide
Western Power collects this information directly from you when you register for training, make an enquiry, or interact with our training systems or services.
Why we collect your information
We collect, use and handle your personal information to:
- Provide access to training programs, courses and learning materials
- Process and manage training enrolments and attendance
- Communicate with you about training, including confirmations, updates or changes
- Support onboarding, workforce capability development and compliance training
- Respond to and manage enquiries and requests for assistance
- Maintain records of training participation and interactions
- Improve training services, programs and user experience
- Meet legal, regulatory and governance obligations
How we may use and share your information
Western Power may use and disclose your personal information:
- Internally, to relevant business areas responsible for training delivery, workforce capability and system administration
- To contractors and service providers supporting training platforms, course delivery or communications (including third-party learning systems)
- To industry or training partners involved in delivering or supporting training programs (where applicable)
- To government agencies, regulators or oversight bodies where required or authorised by law
We only share personal information where it is necessary for these purposes and in accordance with applicable laws.
How we protect your information
We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.
Consent – Sensitive Personal Information
If you choose to provide sensitive personal information as part of a training enrolment or interaction, you consent to its collection, use and disclosure in accordance with this notice and Western Power’s Privacy Policy.
Further information
For more information about how Western Power manages personal information, including how to access or correct your information or make a privacy complaint, please refer to our Privacy Policy.
Training, Competency & Authorisation Management
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