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Move or remove a green dome

For when you want us to move or remove a green dome (mini pillar or uni pillar), the point of connection between your property and the main electrical network that runs along your street.

How much will it cost?

We'll provide a quote

after we complete the scoping and design of your project.

How long will it take?

Up to 10 business days

to respond to your application.

After our technical assessment

we’ll contact you to discuss your requirements and work with you on an expected delivery date in line with the complexity of your project.

Due to the current economic conditions, we are experiencing a high volume of distribution grid connection and relocation applications as well as seeing the delivery timeframes for some materials items significantly extended. This has resulted in longer timeframes for products and services.

What to include with your application

  • A site plan

    Provides us with an understanding of your work site, the location of existing and new assets and help us to design your product. It will need to include:

    • Your property
    • Neighbouring properties
    • The location of the supply point

  • Site photos

    Help us understand your current connection arrangements and more easily identify potential site-specific issues. Photos will need to include:

    • The extent of the worksite
    • Any obstructions in the area

  • Neighbours authority

    If your project will impact your neighbour’s property by having new assets installed or relocated on or in front of their property, you’ll need their authorisation.

Application process

  • You’ve applied

    We’ll contact you within 10 business days to discuss your application.

  • You’ll receive a firm scope

    After our technical assessment we’ll provide you with a firm scope of works and contact you to confirm your expected dates.

  • You’ll receive a quote for the delivery of the works

    After the acceptance and payment is received, we’ll schedule the works for delivery. Schedules are dependent on your location and the complexity of our work.

  • You’ll receive a quote for the delivery of the works

    After the acceptance and payment is received, we’ll schedule the works for delivery. Schedules are dependent on your location and the complexity of our work.

  • Let us know how we went

    Your feedback is important to help ensure we’re meeting your needs and expectations.

Standards, manuals and guidelines

Technical documents that provide the necessary information to enable users to comply with statutory requirements and obligations.

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Ready to apply?

I’ve got my site plan and site photos ready.

Apply now

Estimated time to complete: 10 minutes

Need help before submitting?

If you’re not sure if what you need, get advice from our team.

Talk to us

FAQs

  • What is a green dome / pillar?
  • How much clearance should I have around my green dome?
  • What are the main causes of damage to green domes?

You may have seen a green dome (also known as a green pillar) on your property or in your neighbourhood and wondered, what does a green dome do and why do I have one?

Green domes play an important role in delivering electricity to you – it is the point of connection between your property and the main electrical network that runs along your street.

It is the same electrical wiring that runs from power poles to the top of houses, except underground. The green dome acts as a protective housing for the electrical wires that feed a property.

Read more

Green domes should be clear and accessible at all times so that our crews or electrical contractors can access the electrical wiring as needed.

We may require access to repair/isolate power in an emergency, repair a fault, replace a damaged green dome cover or change the position of your electricity supply. By having the green domes visible and clear of interference, we can maintain and isolate the underground power with minimal disruption to customers.

To ensure access, green domes should be kept vertically unimpeded and have a 500mm clearance zone around the base of the unit. This includes... Read more

Human interference is the main cause of damage to green domes.

This includes vehicles driving into or over the green dome, construction/building activity, landscaping activity and people playing or jumping on the green dome.

Grass or bushfires also lead to green dome damage.

View all FAQs