You've applied
We’ll contact you within 10 days to discuss your application and confirm your required dates.
How much will it cost?
We'll provide a quote
after we complete the scoping and design of your project.
Cost breakdown
Application fee
| Application fee (plus 0.59% credit card surcharge) | $497.42 |
Design fee
| Standard | $1,320 |
| Detailed | $3,300 |
| Complex | $6,600 |
* While the design fee is GST inclusive, the GST exclusive amount will be deducted from the access offer if proceeding, i.e. GST is not refunded
Other fees
| Construction costs | We will provide a quote |
| Cancellation fee | $550 |
The cost of an electricity supply is dependent on how much power you require. In most cases, the cost will be based on what we call the Distribution Low Voltage Connection Scheme.
How long will it take?
Up to 10 business days
to respond to your application.
After our technical assessment
we’ll contact you to discuss your requirements and work with you on an expected delivery date in line with the complexity of your project.
Due to the current economic conditions, we are experiencing a high volume of distribution grid connection and relocation applications as well as seeing the delivery timeframes for some materials items significantly extended. This has resulted in longer timeframes for products and services.
This is for connecting power to a property where there has never been a connection to the Western Power network before. If you simply need to reconnect an existing connection, then please speak to your retailer to set up a new account.
What to include with your application
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A CAD site plan
Your CAD plan helps us better understand your work site and location of assets. We extract data from your plan to assist us with your design.
Site plan for a single residential connection
For a pillar site plan to be accepted, it must clearly show:
- the proposed pillar location in a visible colour on the site plan.
- the street name on which the property borders
- the full address of the property
- the nearest intersection (for rural properties it helps to locate the site)
In order to provide a fast, accurate quote and advice on your new connection arrangement we require a comprehensive site plan with details of your current and/or proposed site layout. This includes but is not limited to the following information being clearly marked on your plan:
- boundary or retaining walls at the side and front of the property – including depth of wall
- location of items such as letterboxes, garden beds, trees/stumps, driveways, crossovers
- detail or grades of any major inclines or slopes near the front boundary
- utility locations for water meters/pipes, gas pipes, sewer mains/connections and access points
- proposed location of new pillar/s
Pillar exclusion zone
The pillar needs to have an exclusion zone of 50cm from its centre. Inside or under the exclusion zone there must not be any:
- water pipes, water storage facilities or water meters
- gas pipes or meters
- telecommunication cables
- sewage, waste water, or storm water pipes
- reticulation pipes or cables
- tree roots and other vegetation
- concrete, asphalt, limestone or bedrock
Find out what underground assets may be in the vicinity by submitting a Dial Before You Dig application.
Creating a site plan using maps or satellite images
An easy way to create a site plan is to use a online mapping service like Google Maps. Just take a screen shot of the address and then label the requirements on it.
Using construction plans or engineering drawings for a site plan
If you’ve got access to construction plans or engineering drawings, you’ll be able to submit these as a site plan as long as it includes all our requirements.
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Site photos
Help us understand your current connection arrangements and more easily identify potential site specific issues. Photos will need to include:
- The extent of the worksite
- Any obstructions in the area
Site photos for a single residential connection
Site photos help us understand your current connection arrangements and more easily identify potential site specific issues. If you’re able to supply us with a close up and wide photos it will potentially reduce application times as we won’t be required to visit the site.
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Neighbours authority
If your project will impact your neighbour’s property by having new assets installed or relocated on or in front of their property, you’ll need their authorisation.
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Single line diagram
A single line diagram provides us with the technical information to design a connection to meet your requirements
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Statement of compliance to AS61000.3.6
Your accredited electrical contractor or consultant must submit a statement verifying that the installation complies with AS/NZS 61000.3.11, SA-SNZ TR IEC 61000.3.14 and Western Power’s Technical Rules.
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Disturbing loads
The information allows us to check the impact of your loads on the network. You must comply with Power Quality limits as per AS/NZS 61000.3.11, SA-SNZ TR IEC 61000.3.14 and Western Power Technical Rules.
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Load breakdown
Your load breakdown allows us to assess the impact your project will have on the network. It also allows us to apply the appropriate charging policy.
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Permission from your strata company (if applicable)
Your load breakdown allows us to assess the impact your project will have on the network. It also allows us to apply the appropriate charging policy.
Application process
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You'll receive a scope
After our technical assessment we’ll confirm the scope of works with you.
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You’ll receive design fee invoice
We design the project to your needs.
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You’ll receive and access quote
After the acceptance and payment is received, we’ll schedule the works for delivery.
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Let us know how we went
Your feedback is important to help ensure we’re meeting your needs and expectations.
Standards, manuals and guidelines
Technical documents that provide the necessary information to enable users to comply with statutory requirements and obligations.
pdf
Ready to apply?
I’ve got my site plan and site photos ready.
Apply nowEstimated time to complete: 10 minutes
Need help before applying?
If you’re not sure what you need, get advice from our team.
Talk to usFAQs
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What is Regulated Asset Base (RAB)
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What if I change my mind or want to cancel my application?
Western Power is regulated by the state government in terms of how it can earn revenue. Our revenue (through tariffs) is determined by the size of our Regulated Asset Base (RAB).
When streetlights are added to the RAB they have an economic life of 20 years. If a streetlight is replaced or upgraded to LED when it is younger than 20 years old, there’s still some value in there that we haven’t recovered back yet.
Sometimes your circumstances change and you may need to cancel or change the information within your application after you have submitted it to us.
If you wish to change the scope of work in your application we will first review the change and then either:
- continue the project with the variation and invoice you for any additional materials, design work and remobilisation costs incurred. We will typically only take this approach when the change is very minor.
or
- if the change is significant we will cancel your project. You will need to submit a new application with your new requirements.
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