FAQs
SPS generate and store electricity at the customer’s property, allowing the long overhead powerlines previously supplying the property to be de-energised and removed. This reduces the risk associated with powerlines exposed to lightning, vegetation, debris and other environmental conditions, helping improve bushfire safety in rural areas.
We design SPS to cater for the standard supply of 63A, with up to 40A of inrush, as defined in the Western Australian Service and Installation Requirements (WASIR). Given the range of customer load & consumption requirements, we’ve designed our fleet to be modular and flexible. SPS can be scaled up or down where required.
SPS sizing is based on:
- a detailed review of customer’s historical consumption data, and where available advanced metering (AMI) data
- a site inspection
- the customer’s approved future plans (if applicable).
Our initial customer engagement, site visit and review of historical consumption data is critical in getting the SPS sizing right. The nature, timing and duration of the load being used impacts the PV and battery capacity required for the system. On days with significantly higher overnight energy consumption than usual, or days with cloud cover, back-up generation may be used.
The system design is in accordance with the relevant Australian Standards and a lifecycle assessment is used to identify the optimum mix of solar, battery storage and backup generation. We aim for up to 95% of all energy to be generated from renewable sources.
We cover the cost of SPS installation, maintenance, and replacement. This includes site visits and investigations, system installation and ongoing maintenance.
We review rural powerlines to identify customers and network areas where SPS may provide a more efficient, reliable and practical alternative to continued overhead network supply. When assessing potential sites, we consider:
- the long-term cost of SPS compared with maintaining or replacing the overhead network
- customer energy needs and connection suitability
- network condition, reliability and safety risks, including bushfire risk
- technical feasibility, land access and environmental requirements.
Currently, only customers who live on properties we’ve identified after a comprehensive feasibility evaluation are eligible. We proactively contact customers who meet the eligibility criteria.

