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Will I still have power while the issue is being fixed?

To ensure the safety of property occupiers and neighbouring customers, our crews may be required to disconnect your property, or part thereof, from the electricity network. Where internal electrical faults are identified, isolation is required until they can be inspected/rectified by a qualified electrician. These wiring faults can pose a risk for not only the occupants but also neighbouring residents.

We know it can be inconvenient to be without power until the issue is resolved, but it’s essential that you and your family are safe before any reconnection takes place.