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What should I do if I've had an electric shock or tingle?

Call us immediately on 13 13 51 and we’ll send our crew out as soon as possible to investigate. Do not touch the appliance or location of the shock again until we know your property is safe.

It is important that once an electric shock / tingle has been experienced and reported, do not touch or ‘re-test’ the location of the incident again.

Where shocks are received from any metal work such as taps, switchboards or appliances, remain clear of all other metallic equipment at the property until we attend and ensure safety.

It’s better to be safe and wait for us to attend and investigate the cause of the electric shock.