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What happens to the meter if the communications device is removed?

Once we remove the communications device, the meter can't be read remotely, and we'll need to visit your property to read the meter. If we can't access your meter to read it, you'll receive an estimated bill. Should the electricity supply be disconnected, reconnections will take longer as they can't be done remotely and need one of our technicians to attend. Your home also won't have the extra layer of safety that an advanced meter provides by being able to detect faults on the service connection to your property.