How will advanced meters be installed?
If we're replacing your meter, we'll let you know beforehand when we're coming. We'll need to turn off your power, but it shouldn't be off for more than 30 minutes. If you're home we'll let you know before we start, otherwise we'll leave a card to let you know we've been past. Once we've replaced the meter, we'll test it to make sure everything is in working order and if we do come across a fault (which doesn’t happen very often), we’ll look into it further.