[{"id":0,"isFeatured":false,"type":"image","title":"Requests & preferences","introduction":"Make a request or manage your preferences related to property access, freedom of information and managing your energy data.","url":"/issues-enquiries/requests-preferences/","imageHtmlString":"

","featuredImageHtmlString":null,"iconAltText":null,"btnLabel":"Read more","target":null,"date":null,"categories":null},{"id":0,"isFeatured":false,"type":"image","title":"Request outage information","introduction":"Need confirmation of a past power outage at a specific address? We can provide an outage information report for incidents within the last 12 month...","url":"/issues-enquiries/request-outage-information/","imageHtmlString":"

","featuredImageHtmlString":null,"iconAltText":null,"btnLabel":"Read more","target":null,"date":null,"categories":null},{"id":0,"isFeatured":false,"type":"image","title":"Reporting incidents and emergencies","introduction":"All incidents of electric shock & accidents must be reported, no matter how minor they are, to Western Power.","url":"/issues-enquiries/reporting-incidents-and-emergencies/","imageHtmlString":"

A Western Power contact centre call taker looking at a computer screen while taking a call

","featuredImageHtmlString":null,"iconAltText":null,"btnLabel":"Read more","target":null,"date":null,"categories":null},{"id":0,"isFeatured":false,"type":"image","title":"Become a sensitive customer","introduction":"Individuals or businesses that could be adversely impacted by power outages.","url":"/issues-enquiries/become-a-sensitive-customer/","imageHtmlString":"

Lightning striking near a residential area at night with city lights glowing, highlighting the impact of storms on community power and safety.

","featuredImageHtmlString":null,"iconAltText":null,"btnLabel":"Read more","target":null,"date":null,"categories":null},{"id":0,"isFeatured":false,"type":"image","title":"Make a claim","introduction":"Claim for compensation if power failure has caused loss or damage.","url":"/issues-enquiries/make-a-claim/","imageHtmlString":"

Western Power crew in a bucket lift repairing streetlights and power lines to restore electricity in a residential area.

","featuredImageHtmlString":null,"iconAltText":null,"btnLabel":"Read more","target":null,"date":null,"categories":null},{"id":0,"isFeatured":false,"type":"image","title":"Reporting issues","introduction":"Report a non-urgent issue, a faulty street light or a power outage. ","url":"/issues-enquiries/reporting-issues/","imageHtmlString":"

","featuredImageHtmlString":null,"iconAltText":null,"btnLabel":"Read more","target":null,"date":null,"categories":null}]

Issues & enquiries