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Phone enquiries

General enquiries
8.30am-5pm Monday to Friday
13 10 87
Emergencies & outages
24 hours
13 13 51
Report streetlight faults or graffiti 1800 622 008
Complaints 13 10 87
Report fraudulent or corrupt behaviour by a Western Power employee or contractor 1300 304 550

*Local call charges apply from a landline phone. Mobile phones may incur a higher charge. 

Do not report hazards or emergencies online, call 13 13 51  for immediate assistance.

Online enquiries

For enquiries, issues or complaints

Accessibility

We aim to provide information, facilities and services that are fully accessible.

National Relay Service for speech or hearing difficulties 1800 13 13 51
Translating and interpreting services 13 14 50