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Online enquiries

For enquiries, issues or complaints

Contact us online


Phone enquiries

General enquiries
8.30am-5pm Monday to Friday
13 10 87

Emergencies & outages
24 hours

13 13 51
Report streetlight faults or graffiti 1800 622 008
Complaints 13 10 87
Report fraudulent or corrupt behaviour by a Western Power employee or contractor 1300 304 550

* Local call charges apply from a landline phone. Mobile phones may incur a higher charge.


We aim to provide information, facilities and services that are fully accessible.

National Relay Service
For speech or hearing difficulties
1800 13 13 51

Interpreter services  Interpreter services

13 14 50
Contact information

Head office:

363 Wellington Street, Perth WA Australia 6000

Postal addresses:

Main Western Power Mailing Address
GPO Box L921,Perth WA Australia 6842

Western Power Complaints Team
Locked Bag 2520, Perth WA Australia 6001

Meter Reading Services (Self-Read Meter Cards)
Reply Paid 8285, Perth BC 6849

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