You’ve applied
We’ll contact you within 10 business days to discuss your application.
How much will it cost?
We'll provide a quote
after we complete the scoping and design of your project.
Cost breakdown
Application fee
| Application fee (plus 0.59% credit card surcharge) | $497.42 |
Design fee
| Standard | $1,320 |
| Detailed | $3,300 |
| Complex | $6,600 |
* While the design fee is GST inclusive, the GST exclusive amount will be deducted from the access offer if proceeding, i.e. GST is not refunded
Other fees
| Construction costs | We will provide a quote |
| Cancellation fee | $550 |
If there are third party assets (e.g. telecommunication equipment) on the pole, we will organise for them to be relocated; these costs will appear in your quote.
How long will it take?
Up to 10 business days
to respond to your application.
After our technical assessment
we’ll contact you to discuss your requirements and work with you on an expected delivery date in line with the complexity of your project.
What to include with your application
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A site plan
Provides us with an understanding of your work site, the location of existing and new assets and help us to design your product. It will need to include:
- Your property
- Neighbouring properties
- The location of the supply point
Site plan for move or removing a pole
For a site plan to be accepted, it must clearly show:
- clearly-marked lot/house numbers where available
street names and any nearest cross road/s - location of proposed streetlight/s, distance/s from lot boundaries OR GIS coordinates (longitude and latitude) offset from side boundaries
- pole number/s for existing poles or clearly marked location of new poles to be installed.
Creating a site plan using maps or satellite images
An easy way to create a site plan is to use a online mapping service like Google Maps. Just take a screen shot of the address and then label the requirements on it.
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Site photos
Help us understand your current connection arrangements and more easily identify potential site-specific issues. Photos will need to include:
- The extent of the worksite
- Any obstructions in the area
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Neighbours authority
If your project will impact your neighbour’s property by having new assets installed or relocated on or in front of their property, you’ll need their authorisation.
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Local government authority
If the pole you wish to remove/relocate has a streetlight on it you need to get local government approval before applying.
Application process
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You’ll receive a scope
After our technical assessment we’ll confirm the scope of works with you.
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You’ll receive design fee invoice
We design the project to your needs.
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You’ll receive and access quote
After the acceptance and payment is received, we’ll schedule the works for delivery.
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Let us know how we went
Your feedback is important to help ensure we’re meeting your needs and expectations.
Additional information you need to know
If there are third party assets (e.g. telecommunication equipment) on the pole, we will organise for them to be relocated; these costs will appear in your quote.
Ready to apply?
I’ve got my site plan and site photos ready.
Apply nowEstimated time to complete: 10 minutes
Need help before submitting?
If you’re not sure if what you need, get advice from our team.
Talk to us