We've started installing advanced meters in homes across WA. They're an important step in unlocking future energy opportunities for WA households, as well as delivering immediate benefits:
- faults on the service connection are remotely detected, so we can send a crew to investigate and act before an incident occurs;
- meter reading is done remotely and automatically, reducing the need for estimated bills;
- if a property is disconnected, the electricity supply can be remotely reconnected. Traditionally one of our technicians would need to visit the property to reconnect it;
- customers can take advantage of new technologies like community batteries, microgrids, embedded networks and electric vehicles.
Watch the video to find out how advanced meters work...
Installing advanced meters across WA
We're now installing advanced meters for all new and replacement meters across the network.
By 2022 we will have over 490,000 meters on our network. Most will be installed across the Perth metropolitan area and the regional centres of Albany, Bunbury, Geraldton and Kalgoorlie.
Get to know your advanced meter
Advanced metering technology will help stimulate the next leap forward in electricity innovation. But how? Find out how advanced meters work and what they mean for you...
Frequently asked questions
Do I have to pay for an advanced meter? Does it need an internet connection? Our frequently asked questions have it covered.
News and opinion
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Advancing our metering
In the same way mobile phones and social media were game changers for communication, advanced meters are one of the biggest and most innovative changes we’ll see to energy, says Michael Thornton...
What happens when you get an advanced meter?
New homes being built will have an advanced meter and homes with a meter nearing its end of life will have one installed.
If your home is getting an advanced meter, we will let you know in advance.
You don’t need to be home when our technicians come to install it but your power will be off for around thirty minutes.
Watch the video to see what you happens when you get an advanced meter…
An extra layer of safety
We harness the data collected by advanced meters to give our customers an extra layer of safety.
If a home has an advanced meter installed, we receive an alert if there are unusual patterns in the electricity flows. This could indicate a possible fault on the service connection to a property.
If we get an alert, we'll send a crew out to investigate to make sure your home’s electrical connection is safe.