Electrical contractor service request

As an electrical contractor, there may be times when you need to engage with Western Power to request particular services such as meter installations, temporary connections, and standard disconnections and reconnections.

This page will help you determine which service you need from us, and will also provide you with other useful information which will assist you during the electrical notice submission and service request process.

Electrical contractor service requests

Temporary overhead supply

Install a single or three phase temporary overhead standard supply in an area which is only serviced by overhead supply.

Temporary disconnection

For the temporary isolation (disconnection and reconnection) of an existing standard metered supply (a maximum demand of 250A/180kVA or less).

Phase conversion

Convert an existing single phase electricity supply to a standard three phase supply, or convert three phase supply to one phase. This application must be completed by an electrical contractor.

Overhead to underground conversion

Use this service request if you want to change the existing overhead power supply to an underground installation.

Meter installation and mains connection - standard supply

Use this service request if you want to install one, or multiple, direct meters at a premise that has an existing standard electricity supply or Install temporary supply in an area with existing underground power.

Isolation of supply to add a meter

Isolate supply to convert a sub meter to master meter, split an existing installation into more than one premise or add a direct meter to an existing board.

Helpful information for industry

If the site’s consumer main size (CMS) is greater than 35mm, please do not proceed with a service request submission. We classify this as an above standard supply, and a project is required. Go to new connections to request a project
If we determine an overhead service runs across a main road when arranging your appointment, we may be required to arrange traffic management which can take up to 3 weeks to organize
We provide meters, meter fuses and overhead service cables - all other hardware should be supplied by the electrical contractor
If the existing meter panel contains asbestos, the electrical contractor must arrange the supply and installation of a new panel
If the service you request impacts another customer’s supply, by law, we must carry out a formal notification process to ensure affected customers receive appropriate notice. This process may delay the delivery of the service by 3 weeks
If you require the permanent removal of a meter, please contact your retailer for a supply abolishment.

Want to submit a new eNotice? Please visit the Building and Energy website.

Find an electrical contractor.