Cyclone Seroja has presented an unprecedented challenge for Western Power, with the affected area larger than Tasmania.
Despite our rapid response, around 280 residents and small businesses in the Mid-West and Wheatbelt have waited six weeks or longer to reconnect to the network, with many purchasing their own generator fuel over this time and others travelling long distances for hot showers.
To help with these costs the State Government has announced $1,000 payments to eligible customers who were awaiting network repairs as at 24 May 2021.
Western Power will administer these payments on behalf of State Government, with payments made from July 2021. This does not represent an ongoing commitment by Western Power.
This payment is in addition to our extended outage payment.
If you believe you are eligible for this payment you can apply below. We can help you fill out the form over the phone – please call 13 13 51 for assistance.