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Before the power outage (if advance notification is provided)

We work hard to ensure you have power for your home or business when you need it.

Sometimes we need to turn off your power to conduct important scheduled maintenance and upgrades to the electricity network in your local area.

This can result in extended, planned outages while we get the job done.

In rare occasions, you may get a notification or warning before a fault or emergency situation will result in you losing power for an extended time.

If you find yourself in this situation, here’s some simple advice to minimise the impact of the extended outage on your property:

  • Have a mobile phone fully charged on hand. Remember that cordless phones do not operate without mains power.
  • Consider purchasing and charging a portable charger for your mobile phone.
  • Get a fridge thermometer so you know if food is still safe to consume after a power outage.
  • Consult with your service provider if you have a monitored security alarm without a backup battery. You could also investigate the use of a generator.
  • Know how to manually operate automatic garage doors, or leave your car parked outside.
  • Be aware that lifts and escalators may not operate during a power outage.
  • Leave a light on inside your house so you know when power is restored.
  • If you require consistent power for water supplies or medical reasons, consider having access to a generator.
  • Ensure you have sufficient water supplies available, including for pets and livestock.

See our How to prepare for an extended power outage guide for more information.

Visit the HealthyWA website for more tips on reducing the risk of food-related illness during power outages.