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Safely connecting portable generators

We understand that some people may wish to connect generators to their homes. You should only do this if it’s safe for you, the community and our crews.  

The network has sustained significant damage as a result of Cyclone Seroja, and in some areas it may take weeks to restore power. We understand that some customers may wish to connect generators to their homes in the interim.  

If your property has not been damaged, generators can be used as long as: 

  • they’re being used according to manufacturers’ guidelines 
  • the cord and generator are within specifications 
  • they’re connected legally (changeover switch installed) 
  • used in accordance to Department of Fire and Emergency Services (DFES) directions. 

Before you connect a generator, contact your local electrical contractor or visit the Department of Building and Energy’s website for more information.