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Why do we need meter readings?

It’s so we can capture in our database how much energy you’ve used and this will ensure the amount your retailer charges you accurately reflects your consumption.

We like to get a meter reading from you when your reading is due, so we know exactly what you’ve used. If you do not submit your reading within the required time frame, we will provide your retailer with an estimated consumption value, which we will do by estimating the amount of energy you’ve used since the last meter read.