How do I become, or cease being, a meter self-read customer?

If you want to become, or cease being, a self-read customer please contact your retailer, Synergy.

Once you have opted to become a self-reader, you’ll get a welcome email from us giving you access to the portal to set up your preferences, assign nicknames to meters and check out the instructions to read your particular meter.

We’ll notify you when it’s time to read your meter.