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What does Western Power do to manage peak demand?

In the event of multiple days of high demand, we proactively manage this through several means. We cancel planned works where necessary, dependant on the temperatures and number of customers impacted and we stand-up additional customer support staff, network controllers and ensure all available fault and repair crews are ready.

Community safety is our number one priority. We're mindful of re-energising around vegetation to mitigate bushfire risk as our network infrastructure traverses a lot of urban bushland and parks. Work in one area of the network can still cause a spark some distance away. So high fire weather conditions mean we’re restricted in our ability to locate faults and restore power.

Each of these peak demand events provides us with vital new data that helps us upgrade our equipment, reconfigure system settings to allow for extra flexibility in areas of unprecedented high demand.