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There are many reasons that you may need to disconnect from Western Power's network. Maybe it's for a renovation project or you need to ensure the safety of a job being done near powerlines. Whatever the reason our table outlines the options.

Please note if you have received a notice about being disconnected due to billing issues, please contact your retailer.


Temporary disconnection

Above standard supply disconnections

Temporary network isolation

Use this service if

You are doing work that requires temporary disconnection of your electricity supply

You want a temporary or permanent disconnections above a standard supply

You are doing work that requires part of the Western Power electricity network to be isolated

How long will it take?

  • 3 weeks to disconnect after application is received
  • 3 weeks to provide you with a quote
  • 7 weeks to construct
  • 3 weeks to provide you with a quote
  • 7 weeks to isolate once payment is received

What if I change my mind or want to cancel my application?


Learn more

Learn more

What will I need to complete this application?


How much will it cost?

Business hours $500
After hours $750

We will provide you with a quote

We will provide you with a quote

Fees and charges

Following the cancellation, expiry, termination or variation of a Customer Work Request, the customer may be liable to pay a fee of $550 and any additional costs incurred (inclusive of GST). Further information can be found in our Terms and Conditions 16.3.


Apply here

Apply here

Apply here

Do you need to permanently disconnect from the network?

For residential customers with a standard supply, a permanent disconnection is completed through your electricity retailer. The supply abolishment request will be assessed by your retailer who will then get in touch with us to complete the work. Most often this service is required to demolish a home.

Please note that no demolition work can commence until a 'Disconnected for Demolition Notice’ from Western Power is in the meter box.

If you have above standard supply most typically a commercial connection, more information can be found here

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