Accessing documents

Western Power's Freedom of Information Officer is the initial contact point for all FOI related matters (including FOI applications, payments, correspondence and general enquiries). 

All FOI applications for access to documents must:

• be in writing;
• provide adequate and specific information so that the documents requested can be identified;
• expressly state that the application is being made under the FOI Act;
• give an Australian address to which notices can be sent; and
• be accompanied by the relevant application fee.

Receipt of an application will be acknowledged in writing.  Western Power has a period of 45 days (or such further time permitted under the FOI Act) in which to process an application and decide whether access to the requested documents will be permitted.

Notice of decision

After Western Power has considered a FOI application, it will provide a notice of decision to the applicant outlining:

• the date the decision was made;
• the name and designation of the officer who made the decision;
• if access to some or all of the documents has been permitted and if not, the reasons for the refusal; and
• details of the rights of review and the procedures to follow to exercise those rights.