If a supply is to be removed and the NMI to be made extinct, the property owner as well as their Retailer will need to submit the following:
- The property owner will need to obtain a quotation for removal of the meter and supply cable. You will need to advise your customer to use the Request for quotation for relocation or removal of equipment form (PDF 126kb).
- Once the quote is received, the Retailer can then submit a Supply Abolishment Service Order via the Retailer and generator portal. The quote reference needs to be included in the 'special instructions' section
Temporary disconnections and disconnections for demolition
For temporary disconnections and disconnections for demolition refer to the information in the Residential and Business customers section of our website.
Service standards and standing data provision
For service standards refer to the Generic Metering SLA – Network operator and code participants (supply abolishment - page 29 of 58). (supply abolishment - page 29 of 58).
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