MyWP Projects FAQs
Project details can be shared with third-parties using the share feature available when you navigate to a specific project. All project data available within the MyWP projects will be shared with the intended third-party user(s). If you wish to provide access for a limited period, you can select an access expiry date, post which the third-party access to the project will be automatically revoked.
MyWP Projects Portal - Learning Video Topic 1: Sharing Projects
To revoke third-party access to a project, navigate to the 'share project' tab for a specific project. Use the revoke button against the intended user to revoke access with immediate effect. Once the access is revoked, the third-party user will no longer be able to view the project.
No, there is no limit on the number of third-party users associated to a project.
There is a number of reasons why your project or application may not appear in your Project list.
Check that your project/application is associated with a product type that is available for tracking on MyWP Projects.
Product types not yet available for tracking on MyWP Projects include:
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- Standard Consumer Mains Connection
- Standard Permanent removal of point of connection
- Telecommunication Site Sharing - New and Existing
- Oversized Vehicles
- Enquiries and work relating to Transmission or Communications network
- Standard Meter installation or relocations
Also, projects will only appear in your project list if you are logged into your myWP account.
If you would like to associate an existing project with your MyWP Project account, please contact us.
Please provide details of the project number or WS reference of the item to be added.
In some instances, we may contact you to confirm the amendments requested.
Please contact us and follow the instructions to reset/change your password. Western Power wants to make sure it’s really you trying to sign in
Email us or select the help “contact us” link in MyWP Projects.
Please provide details of the project number and details requiring updating.
Note: In some instances, we may contact you to confirm the amendments requested.
If you need a project to be removed from your account, you can contact us.
Please provide details of the project number or WS code of the item which needs to be removed in, your enquiry.
In some instances, we may contact you to confirm the amendments requested.
Contact us via our MyWP Projects feedback form.
WS stands for "Web Submission" reference number. This is typically provided when submitting an online project application, though is not necessary for an item to progress.
Your account has been disabled as an added security measure to prevent misuse/fraudulent access. It will be locked for an undefined amount of time, please wait a while and then attempt re-access.
During this period Western Power will not be able to reset your account and we must wait till the account is unlocked.
Once a project's work is complete and the project is closed out, it will remain on your projects list for 90 days. After this time, it'll be removed completely from your list.