Changing to underground power
To take advantage of underground power and its many benefits, we can install an underground supply point that allows you to change your overhead service cable (the line from the power pole in the street to your house) to an underground pole to pillar connection.
This involves connecting an underground cable from a power pole to a pillar near the front of your property. You will need to organise an electrical contractor to install a consumer mains cable from the pillar to your meter box to complete the connection.
The benefits of underground connections
- more secure than overhead service cables in bad weather
- removes the need to prune trees near overhead service cables
- likely to improve the appearance and value of your property
You can check if your suburb is included in the underground power program.
How to apply
To apply for a standard underground connection (one to three dwellings), complete the online domestic underground supply application form.
How much will it cost?
Connections are assessed and quoted on a case-by-case basis. However, you may be eligible for the subsidised pole-to-pillar rate.
Additional charges may be incurred in the following instances:
| Type of fee | Service | Cost |
|---|---|---|
| Part payment arrangement fee | Charged for changes made by the customer to the normal payment scheme offered. | $550 (inc GST) |
| Project cancellation fee | Charged if the customer cancels or changes the job before construction starts and/or if any design costs are incurred | $550 (inc GST) plus design costs |
| Administration fee | An administration fee may also be charged if the job is cancelled or changes are made after construction starts and/or any costs are incurred prior to cancellation or scope change | $550 plus costs incurred (GST inc on admin only) |
For more information
Contact our customer services centre on 13 10 87 or enquiry@westernpower.com.au.




