Residential customers


This section is about the physical connection between the electricity network and a new building or property.

If you need to ask about your electricity bill; including changing address or requesting a new connection to an existing property please contact your electricity retailer. If you are unsure, contact our customer service centre on 13 10 87 or

Customer applications

Your residential connection

Your meter

Approval to connect solar PV

Connect inverters ≤ 30kVA

Connect solar PV > 30kVA

Technical guidance for suppliers and installers

Customer service