| Contact reason | Contact number |
|---|---|
|
General and technical enquiries (No fault information) |
13 10 87 (7am-5pm Monday to Friday) |
|
Media enquiries (No fault information) |
|
|
Online form or 13 10 87 | |
|
Missing pages, positive or negative website feedback |
Social media
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Email address
Use our online form to ask questions or provide feedback.
Postal address
Main Western Power Mailing Address
GPO Box L921, Perth, WA 6842
Customer Service and Complaints
Locked Bag 2504, Perth, WA, 6001
Meter Reading Services (Self-Read Meter Cards)
Reply Paid 8285, Perth BC, 6849
Head Office - Location
363 Wellington Street, Perth, WA, 6000
Country customers
If you live in the country you can speak to a local Western Power representative. You will find their details on our Country services page.
*Calls from mobile phones will attract higher call rates. If you are calling about a power interruption, it is better to use a landline phone. Our system can identify where you are calling from and give you relevant information more quickly. Keep a standard (non-cordless) telephone handy as these work even when the power has gone out.
