Safety and incident reporting
The safety of our workforce, community and customers is paramount.
To meet our safety obligations we have embraced a safety and health vision at all levels of the organisation - to conduct business in a manner where our workforce and the community are free from injury and harm.
Report an incident
All network contractor/alliance partner incidents must be verbally reported within four (4) hours of the incident occurring to the appropriate Western Power representative:
- construction manager
- project manager
- contract manager
- another nominated person at Western Power
There is also a requirement for NOCC (Network Operations Control Centre) to be notified on 13 13 51 if the following network incidents occur:
- incident causing fatality or person requiring hospital admission
- person sustaining an electric shock
- error in a switching incident that either could or did result in an injury or damage to an asset or loss of supply
- incident that disrupts or threatens our ability to supply customers e.g. bushfires
- incident that results in harm to the environment or disturbance of heritage sites
- incident that results in a hazardous substance of dangerous goods spill
- incident that causes or could cause adverse external involvement of the media, community groups or regulatory bodies
- fire or explosion attended by emergency services
- damage or private property if the value of the damage is likely to exceed $5000
- damage to public property if the value of the damage is likely to exceed $50,000
- member of the public making contact with any part of the network
Submit an incident notification
Submit a network contractor/alliance partner incident notification form electronically. The form can be completed online and will automatically be sent to us when you click the ‘submit’ button.
To view PDF files you will need Adobe Acrobat Reader.
