Power interruptions

Public Interruption Information

View the power interruption information for your suburb.

Planned interruptions

Sometimes it is necessary for Western Power to interrupt power so we can safely carry out maintenance work or upgrade the network. More information

Safety first

Never touch electrical wiring or any switch that looks burnt or deteriorated. If in doubt contact a licensed electrician
Always assume fallen powerlines are live - don't approach them

If your power is out

Check the meter box - has a circuit breaker or safety switch tripped or a fuse blown? If yes, reset the switches or replace the fuse wire.
If the meter box is okay, look outside to see if any neighbours or streetlights are also affected.
If so, ring 13 13 51 to report the interruption. If we are already aware of the fault, you will hear an estimated restoration time.

Help us find the problem

We can find the problem more quickly if you can give us your meter number (on your last bill).
If you are in the country you may be asked for the number of your transformer pole (if you have one) or other poles on your land.

Using the phone

Use a standard landline phone or mobile. Cordless phones do not work without electricity.

When you call using a landline, our system will identify the postcode you're calling from and provide you with fault information relevant to that area. If calling from a mobile phone you will be asked to enter the 4 digit postcode of the area you are enquiring about.