An appliance survey conducted in December 2008 found that one of the main contributors to peak energy demand in Denmark and Walpole is storage hot water systems.
As part of the Green Town Project, Western Power has launched a pilot Fuel Switching initiative, which will provide residents of the Denmark and Walpole areas with a $400 rebate when they switch their electric hot water system to a gas boosted solar hot water system.
Currently around 800 households in Denmark and Walpole use an electric hot water system. The Fuel Switching pilot will run from 4 May to 30 April 2010 and will contribute to the overall Green Town objective of a 10 per cent reduction in peak energy consumption by 2010.
Application for Green Town Hot Water System Rebate (PDF 304kb)
What is the Green Town Hot Water System Rebate?
Western Power's Green Town Hot Water System Rebate is a $400 rebate available to those who replace their current electric storage or electric instantaneous hot water system with a gas-boosted solar hot water system between 4 May 2009 and 30 April 2010. The rebate is available if it is installed at a property located in the postcode areas 6398 or 6333, or in the locality of Bornholm, Elleker, Kronkup, Lowlands, Nullaki, Redmond West, Torbay, West Cape Howe or Youngs Siding. The rebate is part of Western Power's Green Town Project in Denmark and Walpole.
Why are Western Power offering the rebate?
Green Town is promoting energy efficiency to reduce electricity consumption at peak demand. This will:
An appliance survey of the Denmark and Walpole area conducted as part of Green Town found that electric storage hot water systems are one of the main contributors to peak energy demand.
Can I apply for other hot water system rebates as well as Green Town Hot Water System Rebate?
Yes. Western Power's Green Town rebate is additional to any other rebate or incentive offer available to WA residents. The Federal Government currently provides rebates of up to $1600 to replace existing electric hot water systems with solar or heat pump systems in eligible homes. Find out more about the Federal Government rebate. The State Government currently provides rebates of up to $700 to install gas-boosted solar hot water systems. Find out more information on the State Government rebate.
Am I eligible for Western Power's Green Town rebate?
A full list of the eligibility criteria can be found in the Terms and Conditions. Some important criteria are:
Are businesses eligible for the rebate?
Yes. As long as the full eligibility criteria as stated in the Terms and Conditions are met.
How much are the rebates?
A rebate of $400 is being offered.
Is there a limit to the number of rebates that I can apply for?
Yes. Western Power will only pay one rebate per property.
When will I receive my rebate?
Your rebate will be posted to you within 30 days of Western Power receiving your application, subject to verification of the application details.
Am I eligible for a rebate if my hot water system was purchased prior to 4 May 2009?
No. Only hot water systems purchased and installed on or after 4 May 2009 and before 30 April 2010 are eligible for the rebate.
Am I eligible for a rebate if I purchase my hot water system before 30 April 2009 but have it installed after that date?
No. Only hot water systems purchased and installed between 4 May 2009 and 30 April 2010 are eligible for the rebate.
You should discuss with your installer how soon they can install your system after you purchase it as there may be delays.
Can I claim the rebate before I install the hot water system?
No. To claim the rebate you must provide evidence that you have already purchased the system and that a licensed plumber has completed the installation. The dates of both purchase and installation must be after 4 May 2009.
Where can I get a gas-boosted solar hot water system?
To find a supplier who can help you, look in the local newspapers or look in the Yellow Pages under:
In order to work out the best option for your needs, it is recommended that you obtain quotes from several suppliers.
Why do I need to provide information about the electric hot water system that is being replaced?
There are several reasons we need information about the replaced electric hot water system:\
Why do you need to know how many people are in my household?
The number of people in a household has an impact on the amount of hot water that is used. This information will help us in evaluating the impact of the rebate scheme.
Why does the plumber need to provide their details?
The licensed plumber who installed the system is required to sign the rebate application form to confirm that the hot water system has been professionally installed and meets regulations.
Where can I get an application form?
You can download application forms (PDF 279kb), collect them from the Centre for Sustainable Living, Green Skills, the Denmark Environmental Centre and the Shire of Denmark, or alternatively you can request to have an application form posted to you by calling 13 10 87.
How do I return my completed application form?
There are two options for lodging your application.
You can either mail the application form and a copy of your receipts to;
Smartgrid Program - Hot Water System Rebate
Western Power - 5 East
GPO Box L921
Perth WA 6842
Or email a scanned copy of the application form and a copy of your receipts to;
greentown@westernpower.com.au
Who can I contact if I have any further queries?
Contact the Western Power Call Centre on 13 10 87 between 7am and 5pm, Monday to Friday.
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Customers with accessibility issues.
Page update on 6 October 2009
