Customer design and construct

This section covers applications for new streetlights that are supplied and installed by customers, and are not part of a normal subdivision project.

How to apply

Applications for these projects follow the same process as those for subdivision projects; however, you are also required to provide a concept plan.

Western Power does not provide consultancy services or Australian Standard lighting designs. When completing an application for these projects, it is compulsory that the applicant engages a qualified electrical consultant with experience in lighting design and construction.

Request a design information package

To initiate a project request, complete the design information package request form (PDF 68kb) in accordance with 4.4.1 in the Underground Distribution Schemes (UDS Manual) and attach a concept plan.

On receipt of the design information package request, an acknowledgement letter will be sent within 10 working days. If written acknowledgement has not been received within this timeframe, please call the customer service centre on 13 10 87. 

Once the request has been processed, the design information package will be sent by email. The package enables the consultant to integrate the new streetlight design into Western Power’s existing network and includes DFIS maps, LVD files and surrounding project information.

It is the consultant's responsibility to contact the issuing officer if they require more information. 

Submit design conformance review (DCR) package

Once a design information package has been issued, the consultant is required to submit a DCR package by email to subdivisionsadmin@westernpower.com.au.

This must be completed in accordance with 4.4.4 in the Underground Distribution Schemes (UDS Manual) and include:

  • cover letter - outlining the content of the package
  • design drawing – in full colour, meeting all Western Power requirements
  • voltage drop calculations - from the connection point to the end node
  • material lists - for all customer supplied materials
  • designer’s authorisation (refer to the UDS Manual)
  • NPER - certifying all included information
  • public indemnity insurance certificate details (if not noted in cover letter)
  • evidence of local government authority approval
  • any additional specific design advice issued to the consultant by Western Power - provides an 'audit trail' for future enquiries

We will then review the information and issue a quote to the customer. 

If the design does not conform to the standards required, the consultant will be informed and a revised DCR package will be required.

Ensure drawing requirements are met

It is the responsibility of both the customer and the consultant to ensure all requirements under the current lighting designs are met. We do not take any responsibility for the creation of any designs for this type of project request.

For a design drawing to be accepted as part of the DCR process, the consultant must consider the needs of all users of the drawing, ensuring that: 

  • all information regarding the works must be contained on the design drawing, not in separate documents
  • drawings must clearly show that all technical requirements have been met
  • the design must be suitable for the construction contractor to complete works
  • the design must be suitable for Western Power's construction manager to complete quality assurance checks and interface works
  • the design is detailed and clear to enable Western Power’s data system (DFIS) to be updated, including loading of retail tariff calculations

Meet with the construction manager

Construction of new streetlights can only begin once a project design has been submitted, accepted and paid by the customer. A pre-start meeting with a Western Power construction manager also needs to take place before construction can start.

To view PDF files you will need Adobe Acrobat Reader.