Disability access and inclusion
Disability currently affects one third of the Western Australian population. We believe that by helping to create an accessible and inclusive community, we can reduce the impact of disability.
Through our Disability Access and Inclusion Plan 2010 – 2015 (PDF 2.35mb - large file or WORD 288kb) we are systematically identifying and overcoming barriers that restrict access to our:
- Complaint mechanisms
- Public consultations
- Employment opportunities
The plan was developed via consultation with our staff, customers, disability service agencies and the broader community. It is available in alternative formats on request, such as large print, electronic format (disk or emailed), audio or Braille.
A team of representatives from across the business oversee implementation of the plan and report on our progress via our Annual Report and to the Disability Services Commission each year.
The Disability Services Act requires that contractors providing services to the public on our behalf operate in a way that supports our DAIP. By 30 May each year, our contractors are required to submit a Contractor Report (PDF 45kb) that identifies which of our DAIP outcome areas they have supported. More information
We welcome your feedback. If you would like to comment on our Disability Access and Inclusion Plan, make a suggestion to improve access, or praise us on an initiative, please contact us by one of the following methods:
|Phone||13 10 87|
|TTY||1800 13 13 51|
|TIS||13 14 50|
|Fax||(08) 9225 2660|
|Access and Inclusion Officer|
Western Power Customer Service Centre
GPO Box L921
Perth WA 6842
Accessibility and the Western Power website
We aim to provide all our information in a format that is easy to read and understand. More information.
To view PDF files you will need Adobe Acrobat Reader.