We aim to provide all our information in a format that is easy to read and understand. To request information in an alternative format, such as hard copy, large print, languages other than English, audio format (CD or cassette) or Braille, please contact us on 13 10 87, TTY 1800 13 13 51, TIS 13 14 50 or email our Customer Service Centre.
Some of our documents are published in PDF format. This allows them to be downloaded and printed with their original formatting intact.
These files require the Adobe Acrobat reader (Version 5.0 or greater) to be viewed and printed. This reader is free and may be downloaded from the Adobe website.
PDF publications can be converted to a format suitable for a screen reader by:
We welcome your feedback. Make a suggestion to help us improve our accessibility, or comment on an initiative by one of the following methods:
People with disabilities, their families and carers have the same rights as other community members to access our services, information and facilities. These rights are enshrined in both State and Commonwealth legislation, which make it unlawful to discriminate against a person with a disability. More information