EOPS claim form

* Indicates a required field.

Applicant Details
Found on the reverse side of your electricity bill.
Address of Property Affected
Contact Details
Outage (power interruption) Details
12 or more hours
e.g dd/mm/yyyy
: e.g 08:10

e.g dd/mm/yyyy
: e.g 10:10

Please Note:

Eligibility Criteria:

In order to be eligible for the Extended Outage Payment you must meet the following criteria:

  • You must be an electricity account holder at any premises in Western Australia and consume less than 50 MW hours per year
  • Your power was off (an outage) for 12 consecutive hours or longer
  • The outage was not caused by or attributable to you or your equipment under your control
  • The outage is not a result of an emergency action taken by an authority such as the police or fire services
  • You did not request the outage to occur
  • You have not previously been paid for the same outage at the same address
  • Your claim form has been received by Western Power within two calendar months of the outage date

Terms and Conditions

  • All payments are made with no admission of fault or liability
  • A payment under this Scheme does not influence the acceptance, or rejection of any other compensation claim
I have read and understood the eligibility criteria and terms and conditions of the Extended Outage Payment Scheme and agree to abide by the schemes eligibility criteria and terms and conditions.

Further Questions?

For more information please contact the Networks Customer Services on 131087