New connections
Note: The following information is about the physical connection between the electricity network and a new building or property.
You need to apply for a new commercial power connection when:
- setting up a new business (including a small business in a residential area) and require more than 32 Amps three-phase or 63 Amps single-phase
- moving to premises with no previous commercial power connection
- developing a commercial or industrial subdivision
To find out if three-phase power is available in your area, contact 13 10 87 or enquiry@westernpower.com.au.
How to apply
| Type of connection | Action | Costs |
|---|---|---|
| Connect to the distribution network at 33kV or less |
Complete the online design and quotation application form with assistance from an electrical contractor. |
We will send you a quote |
| Connect to the distribution network at 66kV or more. | Complete the transmission load application form with assistance from an electrical contractor. |
How much will it cost?
Connections are assessed and quoted on a case-by-case basis. However you may be eligible for the subsidised pole-to-pillar rate.
Additional charges may be incurred in the following instances:
| Type of fee | Service | Current cost |
|---|---|---|
| Network service fee | New overhead standard supply - approved cases only | $550 |
| Network service fee | Connect underground consumer mains to pillar | $450 |
| Part payment arrangement fee | Charged for changes made by the customer to the normal payment scheme offered. | $550 (inc GST) |
| Project cancellation fee | Charged if the customer cancels or changes the job before construction starts and/or if any design costs are incurred. | $550 (inc GST) plus design costs |
| Administration fee | An administration fee may also be charged if the job is cancelled or changes are made after construction starts and/or any costs are incurred prior to cancellation or scope change. | $550 plus costs incurred (GST inc on admin only) |
Who is your electricity retailer?
We transport electricity through the network, but do not sell it. You buy electricity from an electricity retailer that manages your account and sends your electricity bill.
- If you use less than 50MWh annually (that's about 137 units a day or $8000 worth of electricity a year), your electricity retailer is Synergy. Visit www.synergyenergy.com.au or phone 13 13 53.
- If you use more than 50MWh a year, you may choose your electricity retailer and negotiate your tariff. The Office of Energy provides a list of electricity retailers.
For more information
Contact our customer services centre on 13 10 87 or enquiry@westernpower.com.au.
Related links
- Western Australian distribution connections manual
- Applications and queuing policy (appendix 7)
- Capital contribution policy (appendix 8)
- How to apply for an upgrade or a new connection fact sheet (PDF 262kb)
- Conditions/clearances
- Dial 1100 before you dig
- Department of planning
To view PDF files you will need Adobe Acrobat Reader.
