Your business connection
This section is about the physical connection between the electricity network and a new building or property. If you are moving into a house where electricity is already available, and you just want it activated, you simply need to set up an account with an electricity retailer.
If you are unsure, contact our customer services centre on 13 10 87 or email@example.com.
Please select from the following:
- New connections
How to arrange a new connection to your property.
- Primary producers
How to apply a new connection as a primary producer.
For temporary and demolition projects.
- Upgrading your power supply
How to increase your power usage.
- Changing to underground power
How to change an overhead service cable to an underground connection.
- Moving our equipment
How to request the removal or relocation of our electrical equipment.
- Temporary supplies
For removations, construction and other temporary projects.
- Guidelines and manuals
Information for business customers looking for help in planning a new development or connection.
- Distribution Low Voltage Connection Headworks Scheme (DLVCHS)
The Distribution Low Voltage Connection Headworks Scheme (DLVCHS) allows for the cost of infrastructure required for new customer connections to be shared by all customers using the installed network.
We define a standard supply at 240 V single-phase or 415 V three-phase as:
- 63 Amps single-phase (urban areas)
- 32 Amps single-phase (rural areas and towns)
- 32 Amps multi-phase
- a maximum consumer mains size of 35mm²