Working together project
Release Date: 30 July 2008
Western Power to hold workshops throughout the network on new Working Together Policy.
Have you ever wanted to tell Western Power what to consider when entering your rural property?
Well now is your chance, Western Power is inviting community members to attend workshops on a new policy it is designing to help it work better with rural landowners when working or entering their property.
The new policy will address four key areas:
- Customer Service / Access;
- Biosecurity;
- Reimbursement for damage or production loss; and
- Improved Western Power services.
In August Western Power will travel to 15 different destinations between Albany and Geraldton seeking feedback on the development of this new policy.
Western Power’s Managing Director, Mr Doug Aberle said that this project was another step towards closer ties with the rural community.
“Western Power is conscious of the fact that its infrastructure affects thousands of landowners throughout rural areas of Western Australia and we recognise that that infrastructure impacts upon their operations.
“This new policy will provide a framework to improve the way we interact with landowners and will set clear standards and guidelines on what landowners can expect from their interactions with Western Power. It will also outline how landowners can assist Western Power to meet its obligations to ensure that safe and adequate power supplies are maintained.
Some examples of what will form part of the policy include:
- Minimising the spread of weeds, pests and diseases through the development of bio-security protocols;
- Implement a ‘Code of Conduct’ to help define responsibilities of Western Power staff and contractors whilst on rural properties. This would include induction, retraining, contact protocol, reporting, and biosecurity issues;
- Review and amend the process for dealing with damage and production loss claims on properties to ensure that claims are assessed in a timely manner;
- Develop an integrated landowner/stakeholder database to ensure accuracy and accessibility of landowner and property details which can be accessed by workers out in the field.
For more information or to register to attend please visit the Working Together project page.
Contact us
If you have any questions regarding this media release please email us: media@westernpower.com.au
